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What is BrowserBoss?
The BrowserBoss Web Browser for RIM Wireless Handhelds is a thin
client wireless browser that enables you, the mobile user, to access
multiple web sites wirelessly and search for information on the
go.
What is a "Trial Account"?
In an effort to demonstrate the usefulness of BrowserBoss services, prospective
subscribers may receive a complimentary, obligation free, two week trial. The
trial will expire automatically, so be sure to subscribe to ensure uninterrupted
service.
Do I need MDS if I have
a Nextel 6510 or 7510?
No, Nextel provides a direct TCP/IP connection from your device. Just install
BrowserBoss to surf the web!
How am I billed?
Once you become a subscriber, your credit information is processed securely,
and automatically billed to your account. Group/Corporate accounts may
receive invoice options.
What if I want to Cancel?
BrowserBoss trial accounts will expire automatically after the two week trial.
If you wish to cancel before that time, you have the option to cancel immediatlely
from your member page. BrowserBoss will email confirmation that the account
has been canceled. Why
does the Application Loader say "No additional applications
designed for your handheld were found"?
You must load the handheld files to your local computer as described
in part 3 of the System Requirements listed here or upgrade to BlackBerry
Desktop Software 3.6 SP1.
Why do I get an "IPPP"
error when trying to use BrowserBoss?
Your device is not configured on the Mobile
Data Service (MDS) component
of the BlackBerry Enterprise Server (BES). Please contact your
system administrator to add your device. If you don't have
BES/MDS or
are running an Internet version of BlackBerry you can try using
a WAP
Gateway. Can I use a WAP Gateway?
Some
carriers provide a WAP Gateway for connections.
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What are the System
Requirements?
1. The handheld must be running RIM OS 3.6 or
higher. To check the version select the 'Options' program from
the application ribbon and select About. If the version is 3.3
you may be able to upgrade to 3.6 or 3.7 if your carrier currently
supports it (see item 3 below).
2. Your device must be serviced by a BlackBerry
Enterprise Server with Mobile
Data Service installed. [Except for Nextel 6510/7510 users
(see left)]
3. If you do not have the BlackBerry
Desktop software version 3.6 SP1 then you must have
the BlackBerry Application Handeld files locally resident on
your PC. Look for a folder C:\Program Files\Common Files\Research
in Motion\Shared. If this does not exist you must download
these files from your wireless carrier. See each carrier listed
below for download locations.
T-Mobile
T-Mobile has 4 different download pages depending your unit
type. These are for:
RIM
3.6 on T-Mobile 5810
RIM
3.6 on T-Mobile 6210 or 6230
RIM
3.6 on T-Mobile 6710
RIM
3.7 on T-Mobile 7230
Enter your T-Mobile phone number on the page, download the appropriate
files and run them.
Nextel
Nextel provides a specs page for the BlackBerry device. Open
the link below, then click on the BlackBerry Software Release
link on new page. Select BlackBerry 6510 Wireless Handheld(TM)
from the selection drop down menu and then click on the Download
link that will appear below it. Complete the form presented and
then run the downloaded file.
RIM
3.6 on Nextel 6510
AT&T United States
AT&T in the United States has a single download
page. Select the 'Download Software' link that corresponds
to your unit type for the 3.6 OS. Look carefully and do NOT
download the 3.3 softwre. Complete the form presented and then
run the downloaded file.
RIM
3.6 on AT&T 5810
RIM 3.6 on AT&T 6210
RIM 3.6 on AT&T 6710
RIM 3.7 on AT&T 7210
Roger's AT&T Canada
Roger's Canda also has a single download
page. Select the version appropriate to your unit type
and run the downloaded program.
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